FAQs ON AV VOICE CHANGER SOFTWARE
Voice
changing software - Voice maker - Disguise voice - Imitate
voice
| Find answers to your questions
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Voice Changer Software
is now available in 3 editions.
View
features and pricing comparison chart. |
 1-1. Why
should I buy the Full Version?
Back
Unlike the limited Demo, the Full Version gives you a full
access to all features of AV Voice Changer Software so that
you can enjoy it without any limitation. With a license key,
you can:
- Choose any preset “nickvoice” from the nickvoice
library and be anyone that you want to be.
- Freely adjust the Pitch & Timbre as well as other settings
until getting the desired voice output.
- Record as long as possible.
- Apply and combine as many effects as possible to create
and save your own effect layouts to make your voice more
amazing.
- Add new voices of your buddy, sweetie, idol, etc. to the
sample voice list of the Voice Comparator to compare and
simulate.
- Fully control all functions of the program.
- Free download all add-on packages of nickvoices and
effects (owners of the Diamond edition only).
Especially, once making a purchase, you become our Value
Member, who will enjoy a full and lifetime technical support
for your software as well as many wonderful gifts and
benefits from Audio4fun Community.
1-2.
How do I pay for my order?
Back
A wide range of online and offline payment methods are
accepted at our store:
- Online Credit Card
- PayPal
- Fax
- Phone
- Check / Money Order
- Bank / Wire Transfer
1-3. Is
it secure to place an order online?
Back
Rest assured that we provide a secure online order
processing system that guarantees none of your personal
information will be shared with any other parties. We only
collect and keep these details for your own sake so that we
can support you in the future.
1-4.
How do I place an order?
Back
- Go to our order page at
http://www.1speechsoft.com/purchase.htm and choose your
favorite product.
- Click BUY NOW.
- The online
order page now comes up. Click Order Now at the
bottom.
- Fill out
all required information and choose a payment method.
- Press
Place Your Order at the end of the page and continue to
complete the purchase. As soon as your order is released,
the Full Version and a license key will be sent to you via
email at once.
1-5.
I don’t have a credit card. Can I pay in cash or by check?
Back
- Pick up the product that you wish
to buy at
http://www.1speechsoft.com/purchase.htm.
- Click BUY NOW.
- The online order page now comes up. Click Order
Now at the bottom.
-
Enter all necessary information
and select Check / Money Order as the payment method.
- Send the money or check to the provided address. As soon
as your money arrives, the order will be released, and the
Full Version will be emailed to you at once.
1-6.
How will the software be delivered? Is there any CD package?
Back
Delivery is mainly made via
download from the Internet. As soon as your purchase is
completed, the Full Version and a license key will be sent
to your mailbox. However, a CD package is also available
with an additional $12.50. If you would like to receive a
hard copy of the software, check the "Get it on CD"
option on the order page.
Yet, it is not compulsory to purchase the CD. Because we
always work hard to improve our products, new versions will
be periodically released with fixed bugs and added features.
Therefore, the CD will be soon out of date, and download
from the Internet is recommended to keep your software
fresh. Do not worry about having no backup of the program.
Whenever you need to reinstall it or have any problems,
simply contact us at
support@audio4fun.com.We will be right at your service.
1-7.
How long will it take me to successfully set up the program
on my computer?
Back
Your payment method decides how
long your order will be processed. Online Credit Card is
recommended because this is the fastest and most convenient
way to get a product. If there is no problem with your
credit card, and if you have a broadband connection, it will
take only 15 minutes for the order to be completed and for
you to install the software onto your PC. However, now and
then it may take more time due to a few extra procedures of
our retailer. If this is the case, your order will be
pending and will be processed within about one business day.
1-8.
I have ordered the Full Version but received no confirmation
email.
Back
Normally, after completing the ordering process, you will
see an order confirmation right on the web page, and in a
minute instruction emails will be delivered to your mailbox.
If you receive no email confirmation, it is possible that:
- You have mistyped the email address.
- Your account has a fatal error and won't receive new
mails.
- Our emails have been blocked by your spam filter.
- Our emails have gone to your Bulk mail folder.
In this case, please do not hesitate to
contact us.
Remember to provide a valid alternate email address where we
can reach you.
1-9.
How can I
claim a refund and get my money back?
Back
Our refund policy guarantees that you can get your whole
money back within 30 days from the date of purchase. Below
is our refund policy:
Full refund will be processed in the following
cases:
- If you accidentally bought the software more than once.
- When your credit card was used to place the order without
your permission.
- When your problems in using our products remain unsolved
after you have followed exactly our instructions.
- When you stably encounter an error which is preventing you
from using our software properly, and if we are not able to
correct the error within an acceptable period of time.
NOTE: In this case, the refund is only made after we
receive detailed information about your error, requested by
our support staff, such as screenshots of error messages,
log files, detailed descriptions of your actions, file
samples, etc.
Refund request will be declined in the following
cases:
- When the refund request reaches us beyond 30 days after
the date of purchase.
- When you do not reply our email and confirm your request
within the 14 days from the first day you claim for the
refund.
- When you demand a refund immediately after buying the
software.
- When you inform us about changing your decision to buy the
software, saying you has uninstalled it and is not going to
use it without giving any particular reasons.
- When reasons which prevent you from proper using of our
software are stated clearly on our official site. (For
example, if you request a refund due to the absence of
features which we never claimed to provide and which are not
listed in the feature list for our software).
- If your configuration does not meet our recommended system
requirement that stated in our FAQ 1-10 (i.e. our software
does not support your hardware or Operating System, e.g.
Macintosh, Windows XP 64-bit, or external CD/DVD writer).
Therefore, it is strongly recommended that you read our FAQ
pages carefully before making the purchase.
1-10.
What is the recommended system requirements for AV Voice
Changer Software?
Back
- Windows 98/Me/NT/2000/XP operating system.
- Full-duplex soundcard.
- 500 MHz compatible processor. (1 GHz processor is
recommended for VCS DIAMOND)
- Microphone and headphones (speakers).
- 100 MB hard disc space.
Please notice that this software supports neither Windows
XP 64-bit nor OS X of Macintosh.
QUESTIONS ABOUT EDITIONS OF
VCS
2-1. How
does VCS GOLD differ from VCS?
Back
VCS GOLD includes the whole VCS
package but features more special functions as follows:
- Advanced Recorder supports 9 audio formats, including
compression ones – MP3, WMA, OGG just to name a few.
- Auto Recorder helps record voice and audio automatically
with the highest quality.
- Ignore Filters allows you to select any sound stream or
application to exclude from the morphing process.
- Audio Player can play 12 common sound formats and let you
keep the music on while chatting.
- More nickvoices are now available.
- More celebvoices are added for you to compare and
simulate.
2-2. What
are the outstanding features of VCS DIAMOND?
Back
Besides the full features of VCS
GOLD, VCS DIAMOND offers more outstanding tools, such as:
- Advanced Pitch & Timbre with faster algorithms alters
your voice input into hundreds of more natural and real-time
voice outputs.
- A huge library of nickvoices and effects is added to
guarantee your comfort and satisfaction in voice morphing
and music processing.
- Frequency Morpher allows modifying voice in a definite
range.
- Voice Equalizer and Sound Quality help improve the quality
of voice output.
- Nickvoice Rules allows you to set some specific rules for
using nickvoices along with different applications.
- Owners of VCS DIAMOND can access free downloads of all
Add-on Packages including up to 70 nickvoices and 250
effects.
2-3. I
have purchased VCS (or VCS GOLD). Will I get any special
offer to buy the higher editions?
Back
- VCS customers are offered a
special $20 coupon to upgrade their voice changer to VCS
GOLD.
- VCS GOLD customers are offered a special $45 coupon to
upgrade their voice changer to VCS DIAMOND.
QUESTIONS ABOUT INSTALLATION
3-1. What
is the Protection Number? Where can I find it?
Back
Protection Number is a security
number unique on each computer. Once you have bought a
license of VCS, Protection Number is combined with your
registered name and email address to generate a key for you
to install the Full Version. Therefore, it is essential that
your Protection Number be provided correctly so that the
Serial Number can be accepted upon installation.
3-2. Why
can’t I install VCS on another computer?
Back
Due to
security reasons and our End-User License Agreement, the
Serial Number that you receive from us can only be used on
01 computer bearing the corresponding Protection Number.
Yet, we are always willing to produce one more license key
for customers having 02 computers so that they can fully
enjoy the software. Thus, please let us know if you would
like to install VCS on your second PC.
If you want to set up VCS on 03 computers or more, please
place one more order. Depending on the number of licenses
you need, we will offer you a suitable discount.
3-3. Can
I use the original license key to reinstall VCS?
Back
Normally, the Protection Number will stay the same no matter
how many times you reformat the computer. So you can use the
original license key to reinstall VCS.
However, the Protection Number will change when you have
a new computer, replace your mainboard, or when the BIOS
information is updated. Please do not worry. Whenever you
need help, simply let us know so that we can support you.
3-4. Despite
copying and pasting exactly all information provided in the
instruction email, I can’t complete the installation because
of the error “Please re-enter correctly the information…”:
Back
If you provide a wrong Protection Number,
the Serial Number will be created incorrectly and can not
complete the installation. Regarding your problem, please
try again as follows:
- Download the "vcs_protection_number.exe" file from
here and open it to find the correct Protection Number
of your computer.
- Copy exactly and send us this number so that we can
generate a correct key for you to activate the Full Version.
3-5. I
can’t activate the installation due to the error “Could not
initialize installation. File size expected = 1416160, size
returned = 229376."?
Back
Because your download is interrupted due to a network
problem, the file size is not enough for installation to be
activated. So please try again to download the setup file.
During the download, remember to close all other running
applications (even instant messengers) to optimize the
process and avoid download interruption.
3-6. When
I installed Demo version, I was confused by the Free Key
form
Back
The Free Key ensures you to take more
advantages of the Demo Version. The Form will keep coming up
each time you turn on the Demo until you already register
for a Free Key. The message box below will appear each time
you click the button "Click to subscribe" but only one
e-mail is delivered since then.
If you do not receive your e-mail with Free Key, please
check your Bulk folder for it. Otherwise, please feel free
to contact our
support team for help.
3-7. I
can’t install VCS because of the error: "You do not have
access to make the required system configuration
modifications."?
Back
Regarding this problem, simply restart your computer and
install the software again. However, it is recommended that
you download the latest
version of VCS for a better performance.
QUESTIONS ABOUT USAGE AND PROBLEMS
4-1.
How do I use VCS in voice chat?
Back
Rest
assured that VCS is compatible with most instant messengers,
such as Yahoo! Messenger, AOL Messenger, MSN Messenger,
Skype, Eyeball Chat, etc.
First, open VCS, choose a nickvoice or adjust the Pitch &
Timbre as well as other features till getting the desired
result. Activate voice chat, your original voice from
microphone will be disguised immediately into a new one of
your preference.
4-2.
Can I use VCS to change my voice on the phone?
Back
The
program is extremely easy to use and can work fine with
Internet phone applications, such as Net2Phone, Ring-voiz,
SkypeOut, etc. that offer you the ability to call right from
your PC to any regular phone, both local and international
with much cheaper rates. Simply turn on VCS, pick up a
nickvoice. Then make a call, the person at the other end
will hear your changed voice at once. Currently, VCS does
not have landline telephone and mobile phone versions.
4-3.
How about using VCS with gaming chat applications?
Back
You can also use VCS to disguise
your voice in popular gaming chat programs, such as Ventrilo,
Teamspeak and Roger Wilco.
4-4.
How do I modify songs and audio clips with VCS?
Back
Play your sound files in an
audio player, such as Windows Media Player, RealOne, Winamp,
etc. and turn on VCS. The software can change vocals, apply
effects as well as record and save the morphed stream into a
brand-new file for your own purposes.
4-5.
I want to sing karaoke with different voices. Is this
possible with VCS?
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